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What is iOWANTECH?
iOWANTECH provides onsite technical support in Southern California for small to medium size businesses, home offices and residential customers.
From simple computer repair, "break-fix" support to complex network design and installation, application programming, website design and Search Engine Optimization and Management, our engineers travel to your site, diagnose the problem and provide a detailed solution to fit your business budget.
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Desktop Support
Reliable, knowledgeable Desktop Support for your business. Microsoft applications including MS Word, Excel, PowerPoint, Access, Visio, SQL, Adobe applications including Acrobat Professional, Photoshop, Illustrator, Flash, Fireworks, Soundbooth, Terminal Emulators, Mortgage applications, Medical and Dental practice management applications, Network based Time Clocks, and Trading Floor applications are just a short list of the programs we support.
Complete Computer Repair
Dell, Compaq, HP, Gateway, IBM, non-brand systems. No matter what brand of system you have, we can repair or upgrade the components to allow you the best performance. If your system is an older model there is probably still a lot of life left in it for your applications. Good system maintenance will help keep you connected at minimal cost.
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Experienced Real IT Support
Professional IT Support in a production environment is a balance of time management, technical skill and the ability to work well with people at all levels in a company. All technical issues should be approached with the understanding that production is the customer's main objective. An explanation in "layman's" terms of what the issue is and a detailed report of the solution should be provided each time a service is completed. We have over 18 years supporting Microsoft Windows® environments for many different business fields including, Trading floor support, Dental and medical office support, Legal office support, Sales office support, Mortgage office support, Educational office support. These are examples of the types of businesses we have successfully supported and have built lasting relationships with our customers based on integrity and professional attitudes.
We focus on businesses with 100 employees or less. Even if your company has multiple offices in the local area we can properly support and manage your I.T. needs.
Our service area includes Los Angeles, Orange, San Bernardino, Riverside and San Diego counties.
Our Business Hours: Mon-Fri 8:30 am – 6pm. Weekends by Appointment. |
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Professional Dataroom Setup
After your cable and circuits have been installed, you may need server racks built and populated with your back-room equipment or just a small secure area to house your "server".
High-Speed Switches, Rack mounted servers,Backup Devices, Uninterruptable Power Supplies, Routers, Drive Arrays, Network monitoring equipment all should be placed in the same location for efficient management and security.
Patch Panels, vendor MPOE’s, and all cabling should be properly terminated to one location. Keep it secure and neat to allow easy management and trouble-shooting. We can provide excellent planning, installation and management for your "back room".
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Network Administration
Whether your business utilizes the power of Active Directory to manage users and resources or you have a peer-to-peer network, proper, experienced network administration helps avoid network "down time" and keeps your data readily available for business productivity.
Have a working plan for keeping your business running and protected from "disasters" that can easily be prevented. We are experienced with DNS, DHCP, Active Directory, Distributed File System, Fast Ethernet and Gigabit switches, Power over Ethernet (PoE), DSL, Cable, T-1, Frame Relay, VPNs, Routers, Backup devices, Wide Area and Local Area networks, vendor MPOE (Minimum Point of Entry) can all be managed professionally by our engineers.
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